Privacy Policy
Last Updated: August 12, 2026
Trans Asia Autos PTE LTD (“Trans Asia Autos”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, browsing our vehicle listings, or engaging with our Japanese used car export and trading services.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information.
By using transasiaautos.com, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you interact with us, including when you:
Submit an enquiry through our website
Request information about a vehicle
Request a quotation
Contact us by email
Express interest in purchasing or importing a vehicle
Communicate with our team regarding an order or shipment
Subscribe to communications or updates, where applicable
Depending on how you interact with us, the information collected may include:
Full name
Email address
Telephone or WhatsApp number
Country and destination details
Billing or business information
Vehicle preferences
Shipping or delivery information
Information contained in your enquiries or correspondence
Any other information you voluntarily provide
We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.
2. How We Use Your Information
We may use the information we collect for purposes including:
Responding to enquiries and requests
Providing vehicle information and quotations
Assisting with vehicle selection and sourcing
Processing vehicle purchases and export arrangements
Arranging shipping and delivery
Preparing or processing relevant documentation
Communicating with customers regarding enquiries, purchases, and shipments
Providing customer support
Improving our website, vehicle listings, and customer experience
Understanding website usage and improving website performance
Preventing fraud, misuse, or unauthorised activity
Complying with applicable legal and regulatory requirements
We will generally use personal information only for purposes that are reasonably appropriate to our relationship with you and as permitted by applicable law.
3. Disclosure of Personal Information
We may disclose personal information where reasonably necessary to provide our services or complete transactions.
Depending on the circumstances, information may be shared with:
Vehicle suppliers, auction houses, or business partners
Shipping and logistics providers
Freight forwarders and shipping agents
Customs and clearance providers
Payment service providers
Professional advisers and service providers
IT, hosting, website, and technology providers
Government authorities, regulators, or law enforcement agencies where required or permitted by law
We do not intend to sell your personal information to third parties.
Where third-party service providers process personal information on our behalf, we take reasonable steps to ensure that the information is handled appropriately and protected in accordance with applicable requirements.
4. International Data Transfers
Trans Asia Autos PTE LTD operates in the international vehicle export and trading industry. As a result, personal information may need to be transferred to or accessed by service providers, business partners, shipping companies, agents, or other parties located outside Singapore.
Where personal information is transferred outside Singapore, we will take appropriate steps required under applicable law to ensure that the transferred information receives a standard of protection comparable to that required under Singapore’s PDPA.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website, and improve our online services.
Cookies may help us understand information such as:
Pages visited
Website usage patterns
General visitor activity
Browser and device information
You may adjust your browser settings to accept or decline cookies. Disabling certain cookies may affect some website functionality.
6. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
These third-party websites operate independently and may have their own privacy policies and practices. Trans Asia Autos PTE LTD is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policy of any external website before providing personal information.
7. Protection of Personal Information
We take reasonable steps to protect personal information against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
8. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business records, resolve disputes, and comply with applicable legal or regulatory requirements.
When personal information is no longer required, we will take reasonable steps to delete, anonymise, or dispose of it appropriately, subject to applicable legal and business requirements.
9. Access and Correction
You may contact us to request access to personal information that we hold about you or to request correction of inaccurate or incomplete information, subject to applicable legal requirements and exceptions.
We may need to verify your identity before processing an access or correction request.
10. Withdrawal of Consent
Where we rely on your consent to collect, use, or disclose personal information, you may contact us to withdraw your consent, subject to applicable legal or contractual restrictions.
Please note that withdrawing consent may affect our ability to provide certain services, respond to particular requests, or complete transactions.
11. Accuracy of Personal Information
We rely on the information provided by customers and website users to communicate with them and provide our services.
Please provide accurate and up-to-date information and notify us if any information you have provided changes.
12. Children’s Privacy
Our website and services are primarily intended for adults and business customers. We do not knowingly seek to collect personal information from children without appropriate consent where such consent is required by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
13. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable laws and regulations.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions about this Privacy Policy, wish to make an access or correction request, or have concerns about how your personal information is handled, please contact us.
Trans Asia Autos PTE LTD
Address:
111 North Bridge Road, #08-16,
Peninsula Plaza,
Singapore 179098
Email:
support@transasiaautos.com
We will review privacy-related enquiries and requests and respond within a reasonable period, subject to applicable requirements.
15. Applicable Law
This Privacy Policy is intended to operate in accordance with applicable laws and regulations, including Singapore’s Personal Data Protection Act 2012 (PDPA), where applicable.
Nothing in this Privacy Policy limits any rights or obligations that cannot lawfully be excluded or restricted under applicable law.